Given below is the process of COD remittance:-
- You as a seller ship COD orders through the ShipRocket panel to your customers using a courier service.
- Once the shipment is delivered, the courier boy collects the COD payment from the end customer and the remittance is initiated after thorough check at ShipRocket.
- Once the remittance is received you can view the same in your ShipRocket left panel in Billing → Remittance logs tab.
The time frame for remittance of Cash On Delivery amounts is thrice a week. Please note that the courier partners take five to seven days after the date of delivery to remit the amount back to us. [Even if we do not receive your COD amount from the courier company, we will remit your C.O.D amount after 8 days of delivery of the shipment.]
Therefore, you should be getting the C.O.D. remittance at any time between 8-9 days from the delivery date.